Membership Services Assistant (CUS-15-17) – British Triathlon Federation – Loughborough

Job Description
The British Triathlon Federation is the National Governing Body for Triathlon, Duathlon and Aquathlon in Great Britain, responsible for raising the profile and delivering medal-winning performances and helping everyone discover, enjoy and achieve in triathlon.

Triathlon England (TE) is one of the three Home Nations of the British Triathlon Federation (BTF), the other two being triathlonscotland and Welsh Triathlon. The three Home Nation Associations are responsible for all aspects of triathlon in their respective countries, and contribute to the work of BTF.

We are looking to appoint a Membership Services Assistant to provide customer services to all members, dealing with enquiries, membership payments and dispatching membership cards, as well as assisting the Membership Manager in the maintenance of the membership database.

The successful candidate must have excellent customer services and organisational skills, the ability to communicate effectively and clearly in written, verbal and electronic forms. Effective time management and Microsoft skills are a necessity. The ability to demonstrate commitment, enthusiasm and a customer focus is essential.

Hours of work are negotiable & flexible but will need to service peak periods of business.

The role will be based at the British Triathlon headquarters located at Loughborough University; however, the nature of the role will require evening and weekend working and occasional travel.

Informal enquiries can be made to Morgan Williams, email: morganwilliams@britishtriathlon.org

How to apply
    To apply:
Please visit www.britishtriathlon.org/about/vacancies for our application form and job description. A covering letter explaining why you feel you are suitable for the role, together with your completed application form, should be e-mailed to: hr@britishtriathlon.org. Please quote the reference number indicated above. Should you require assistance with the application process, please contact HR and we will make every effort to meet your specific requirements.

Closing Date: noon Tuesday 7th July 2015
Interview Date: Tuesday 14th July 2015

British Triathlon is an equal opportunities employer. Details of our Equal Opportunities Policy can be found on our website: www.britishtriathlon.org under ‘About’ and then ‘Policy Documents’.

British Triathlon aims to promote excellence in our sport, and create opportunities for everyone to achieve their personal triathlon challenges.

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